simple site development software

TERMS OF USE and CANCELLATION POLICY

30 Day Satisfaction Guarantee —
Happy-computing.net has offered our 30-Day Satisfaction Guarantee on ALL LABOR to all our clients since 2008. If for any reason your original computer problem returns within 30 days of date of service, we will repair it immediately at no charge to you. We guarantee it. Parts and/or software not included.

Legal Owner’s Consent to Secure Remote Online Computer Device Diagnosis and Troubleshooting —
By scheduling a Secure Remote Online Service Appointment with Happy-Computing.Net online computer services at www.happy-computing.net/schedul.html, it is understood that the Legal Owner has given their authorization to Happy-Computing.Net and their Service Technician to perform a Computer Device Diagnostic Evaluation and any necessary troubleshooting measures on the computer device indicated by Legal Owner when scheduling their Secure Remote Online Computer Device Diagnosis and Troubleshooting session appointment. Legal Owner agrees that this Diagnosis is for the purpose of determining the cause of computer device malfunction and performance concerns, and to establish the necessary steps needed to repair and/or service specified computer device. In no case will repairs and/or service be initiated without prior authorization from Owner or Owner’s Agent, initiated at time of appointment scheduling through the www.happy-computing.net website.

Legal Owner’s Responsibility prior to Secure Remote Online Computer Device Diagnosis and/or Computer Services —
Legal Owner understands and agrees that it is their responsibility to back-up their data prior to the Happy-Computing.Net Technician performing a Diagnostic Analysis and/or Computer Services on their computer device. This means all data, software, music, photos, "information" or any other files stored on their computer's hard disk drive(s), and/or on any other storage devices they may have. Legal Owner also acknowledges and agrees that Happy-Computing.Net shall not be responsible under any circumstance at any time during either the Diagnostic and Troubleshooting session and/or Computer Services session for any loss, alteration, or corruption of any data, files, "information", and/or software stored on their computer's hard disk drive(s) and/or on any other storage devices they may have. 

Legal Right to Access & Install Device Software —
If any aspect of the Secure Remote Online Computer Service being performed by a Happy-Computing.Net Service Technician involves accessing or transferring data, software, music, "information" or any other files stored on the hard disk drive(s) and/or on any other storage devices of the computer device identified, Legal Owner/Agent represents that they themselves have the legal right to access, copy, and/or use any such data and to permit Happy-Computing.Net and its Technicians to do so on their behalf, and authorize such use by the Happy-Computing.Net Service Technician conducting the Secure Remote Online Service session.   Legal Owner/Agent also agrees that if any Secure Remote Online Computer Service appointment involves installing software on the hard disk drive(s) and/or on any other storage device of the computer device being serviced during a scheduled Secure Remote Online Computer Service appointment, they have the legal right to agree to the terms of any applicable software license and authorize the Happy-Computing.Net Service Technician to accept such terms on their behalf in performance of these Secure Remote Online Computer services.

Limitations to Secure Remote Online Computer Support Services —
The www.happy-computing.net Service Technician reserves the right to refrain from providing any or all services on the basis that the minimum system requirements (Windows © 98 and/or Apple © Macintosh © Power PC © ) are not met, or software, passwords, key codes, or other necessary information and/or equipment is not available at the time of the scheduled service, or, other requirements of the customer are unusual, or extensive, and beyond the scope of the originally scheduled Secure Remote Online Computer Support Session, as reasonably determined by the Happy-Computing.Net Service Technician.

Limitation Of And Release Of Liability —
By agreeing to the HAPPY-COMPUTING.NET POLICY FOR SECURE REMOTE ONLINE DIAGNOSIS AND/OR SERVICE OF SPECIFIED COMPUTER DEVICES required at time of scheduling an appointment for HAPPY-COMPUTING.NET SECURE REMOTE ONLINE DIAGNOSIS AND/OR SERVICE OF COMPUTER DEVICES by Legal Owner/Agent on the Happy-Computing.Net website, Legal Owner or Owner’s Agent affirmatively releases and holds harmless Happy-Computing.Net and its Service Technician from and against any loss, liability, or damage that Legal Owner or Owner’s Agent may suffer, including but not limited to the loss of any data and/or the non-functioning of any component or element of the computer device identified during the scheduling of this Secure Remote Online Service appointment, which results from any action taken by Happy-Computing.Net and its Service Technician in performing the action of authorized Diagnosis and/or Computer Services of the computer device identified on the Happy-Computing.Net Scheduling Form. 

Legal Owner or Owner’s Agent further acknowledges that under no circumstances shall Happy-Computing.Net and its Service Technicians be liable to Legal Owner or Owner’s Agent or any other person for any damages, including without limitation, any indirect, incidental, special or consequential damages, expenses, costs, lost profits, lost savings or earnings, lost or corrupted data, or other liability arising out of, or related to, the services provided by Happy-Computing.Net and its Service Technicians, or out of the installation, deinstallation, use of, or inability to use the computer device identified during the scheduling of this Secure Remote Online Service appointment on the Happy-Computing.Net website, and any associated networks, which result from the services provided by Happy-Computing.Net and its Service Technicians to Legal Owner or Owner’s Agent or any other person or their business. Happy-Computing.Net and its Technicians will under no circumstances be liable for any special, indirect, incidental, or consequential damages resulting from services provided, including but not limited to costs of recovering any program or data, or any loss of business, profits, and/or revenue.

Parts Sourcing and Purchase —
Happy-Computing.Net is happy to source necessary parts for computer repair and/or upgrades for our clients. We will do our best to source the highest quality manufacturer specified parts at the lowest possible price and are always available to assist our clients in every way possible in placing their order for these items.

Payment —
Payment is due prior to the commencement of Remote Online Support Services, and at completion of Hardware Services. We accept USD, local bank-issued and travelers checks, plus Debit and Credit Cards via PayPal®* on our Website. *See cancellation policy for more information about PayPal® payments and fees.

Service Hours —
 Monday – Friday, 9 AM – 4 PM., PST. Closed Weekends and all Federal Holidays. 

secure remote online computer services appointment cancellation policy

Secure Remote Online Computer Services Appointment Cancellation Policy —
48 hours advance notification required for cancellation with full refund (less PayPal© processing fees). Less than 48 hours cancellation without rescheduling session, there will be no refund. Refunds, if due, will be disbursed within 10 business days of receipt of notice of cancellation by client/customer.   

Disclaimer —  www.happy-computing.net  reserves the right to change the  "Terms of Use" and "Secure Remote Online Computer Services Appointment Cancellation Policy"  at any time without notification.