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Commercial Business Computer Support Services

From the start we have provided Computer Services and Repair for Rogue Valley business clients.  The heart of our Commerial Services is our Managed Service Plans (MSP's), designed to take chore of computer maintenance off the daily "to do list", while providing cost-effective industry standard solutions to software updates, data storage, back-up, and Internet security.  Another feature of our MSP's is that they include SAME DAY EMERGENCY SERVICE.  

OLD FASHIONED CUSTOMER SERVICE


All our Services are backed by our 30 Day Satisfaction Guarantee coupled with our old-fashioned 24/7 365 Telephone Support. Even if it's New Year's Day, if you are a commercial business client, we will return your phone call at no charge.

Please contact us to learn how our cost-effective MSP's can be tailor-made just for your unique business needs.  Full details about all our MSP's are just below.  Use our "Contact Us" button on the right to schedule your free quote!


MANAGED SERVICE PLANS (MSP)

Keep your data secure through automated databack-ups, external hard-drives, and/or various cloud services. Based upon your business cycles and needs we can advise the best most cost effective solution to keep your data secure and easily retrievable. We will manage the project from inception through monthly or bi-monthly maintenance.

Please call for quote based upon number of devices and frequency.

Is your WiFi network secure? How up to date are your passwords? What preventative systems do you have that may be outdated? Is "cloud storage" a safe way to go? If you have a large client base you will certainly want to safeguard their and your data. How effective is your anti-virus and internet security measures?

We can advise you as to industry best practices and configure your WiFi security, as well as your Routers, Modems, and Firewalls. We can also test for efficacy of current Password protection and update as needed, as well as implement and maintain Network Monitoring systems. Bi-monthly or monthly monitoring is recommended to ensure security. Depending on the unique needs of your business, we will also recommend, monitor, and maintain your security measures along with required updates for anti-virus anti-malware. This also includes monitoring of automated power back-up systems.

Please call for quote based upon number of devices and frequency.

Quite often automatic installs of Operating System updates come with issues, such as conflicts with anti-virus/security software, printers and other peripherals. This managed service will circumvent those issues by monitoring the installs and testing of all peripherals for functionality as they were before the updates. This service includes both Operating Systems (Windows® 7, 8, & 10 and Apple® Macintosh OS) and Software Applications installs and updates (MS Office®, Quickbooks®, etc.).

Please call for quote based upon number of devices and frequency.

This service includes monitoring and testing of existing equipment, determining aging hardware and necessary upgrades via installation and/or repair, hardware sourcing when needed and networking maintenance.

We offer:
• Same-Day Emergency Service via Internet Services
• Same-Day Emergency On-Site Services*
• Same-Day Emergency In-Shop Services

All our Same-Day Emergency services are included in our MSP's, at no additional cost. As a stand-alone service, they are billed at $120.00 Flat Fee. This does not include our standard hourly rates for Services that provided.

*Please note that all On-Site Services outside the city limits of Rogue River, will also be charged an "Out of Service Area Trip Fee".  Click Here to see our Trip Fees.

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